Privacy Policy

Sharp AI Labs is incorporated in Hong Kong and operates internationally. We may process personal data of individuals and companies located in the European Union, Switzerland, and other jurisdictions. Where applicable, we comply with the EU General Data Protection Regulation (GDPR), the Swiss Federal Act on Data Protection (FADP), and other relevant data protection laws, regardless of our place of incorporation.

We use the information we collect to:

• Respond to your inquiries and schedule discovery calls
• Provide and improve our services
• Send you relevant information about our services
• Analyze website usage and improve user experience
• Comply with legal obligations and protect our rights

We process personal data based on one or more of the following legal grounds:

• Your consent (e.g. when you contact us or book a discovery call)
• The performance of a contract or pre-contractual measures
• Our legitimate interests (e.g. improving our services and website)
• Compliance with legal obligations

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact and inquiry data is generally retained for up to 24 months, unless further engagement or contractual obligations apply.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers:: With trusted third-party service providers who assist us in operating our website and conducting our business
• Legal Requirements:: When required by law or to protect our rights and safety
• Business Transfers:: In connection with a merger, acquisition, or sale of assets

Some of our service providers may process personal data outside Hong Kong, Switzerland, or the European Economic Area (EEA). Where personal data is transferred internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission or equivalent legal mechanisms.

Sharp AI Labs uses artificial intelligence and machine-learning systems to support internal operations and service delivery. We do not use personal data or client-confidential information to train AI models unless explicitly agreed in writing. AI outputs are always subject to human oversight and are not used for fully automated decision-making that produces legal or similarly significant effects on individuals.

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals without meaningful human involvement.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent at any time
• Lodge a complaint with a competent data protection authority, including the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local EU supervisory authority

In accordance with Article 27 of the EU General Data Protection Regulation (GDPR), Sharp AI Labs will appoint an EU-based representative where required. EU data subjects and supervisory authorities may contact us via [email protected] until such appointment is made.

We use strictly necessary cookies and analytics cookies to operate and improve our website. Analytics cookies are used only with user consent where required by law. You may manage or disable cookies through your browser settings or our cookie consent banner. Disabling cookies may affect website functionality.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

[email protected]